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Two police officers in a police car, one of them is on the radio


If you are in a life-threatening situation call triple zero (000) and ask for “ACT POLICE”. Please stay on the line until a dispatcher takes your call and police arrive.

The dispatcher will ask you the following questions:

Where are you?

If you can, provide the full address of the location. If you don’t know the address, provide a nearby street name or landmark.

What is happening?

Tell the dispatcher exactly what is happening so we can respond appropriately, attending police will need this information.

Is anyone hurt?

If the emergency involves violence or injuries to yourself and/or others, our dispatchers will call ACT Ambulance to attend with police.

Are there any offenders?

If police are aware of offenders, they can respond accordingly. Tell the dispatcher all vital information that you know including number of offenders, gender, names, what they look like and what they are wearing.

Police assistance

If you require police assistance or have a non-emergency including, thefts, property damage, stolen motor vehicles or motorbikes and lost property call 131 444.

ACT Policing Operations staff will ask you for:

  • serial numbers of the stolen property
  • property value
  • how did it occur?
  • where were you when the incident occurred?
  • where did the item go missing from?
  • time and date item went missing
  • full registration details if you are reporting a stolen motor vehicle.

Crime Stoppers

If you have information about a crime or suspicious behaviour contact Crime Stoppers on 1800 333 000 or via the Crime Stoppers website. Every piece of information is important to police and could prove vital to an investigation, leading to an arrest and prosecution.

To make your report count, take note of:

  • number of people involved
  • what you saw them doing
  • gender
  • hair colour and style
  • approximate height
  • complexion
  • build
  • approximate age
  • clothing
  • vehicle registration number
  • vehicle colour and type
  • vehicle make
  • any distinguishing features of a person/s or vehicle/s
  • time
  • location.

You can remain anonymous and you may be eligible for a reward of up to $1000 for any information that leads to an arrest.


You can securely report cybercrime through the ReportCyber portal on the Australian Cyber Security Centre website.

Some common types of cybercrime include cyber abuse, online image abuse, online shopping fraud, romance fraud, identity theft, email compromise, internet fraud, ransomware or malware.

By reporting cybercrime and protecting yourself online, you can help make Australia a harder target for cyber criminals.


Scamwatch provides information to consumers and small businesses about how to recognise, avoid and report scams. If you believe you may have been a victim of a scam, or someone has attempted to scam you, contact Scamwatch.


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