Frequently Asked Questions - Contacting ACT Policing

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Which number should I call if my life is being threatened?

The triple zero (000) emergency number remains the number to call if your life is at risk.

Which number do I call if I have been in a car accident but nobody got hurt?

If you have been involved in an accident but nobody's life is at risk, call the police assistance number on 131 444.

Should I call the police assistance line if I have had something stolen from my home?

Yes, you can ring the police assistance number and the operator will put you through to the relevant area.

I have noticed some suspicious activity going on at the local school/next door, do I call the police assistance line?

Yes. If you think that there may be criminal activity taking place in your neighbourhood call 131 444 to speak to police.

If I have some information regarding a crime that has already occurred in the ACT should I call the police assistance number?

No. You should call Crime Stoppers on 1800 333 000 or via the ACT Crime Stoppers website to report any information that may assist police with solving a crime.

If I have a general enquiry that I wish to discuss with ACT Policing which number should I call?

If you have a general enquiry you wish to discuss with a member of ACT Policing call the Australian Federal Police switch on (02) 6256 7777.